HR software is designed to make it easier for businesses of every size to interact with and manage the people working for and with them. It should allow you to streamline or automate key tasks like contracting and benefits management, but should also offer tools to help you give your people the best possible experience in your organisation.
Today, most HR software runs in the cloud, meaning that it’s available wherever you are. This might also include mobile access. Wherever you access it, it will bring together all the key information required about the workplace and its people. This will be available both in aggregate and on a granular level - that is, you will be able to view trends among your employees in general, as well as information about specific individuals.
It will also provide insights, and will allow you to set your own KPIs and benchmarks. For example, if you’re worried about employee churn, your HR software should be able to help you see your attrition level, but also give you some insight into the reasons why that number is increasing or decreasing. You should also be able to store and retrieve information about pay reviews, information on annual leave, applications for internal job moves, disciplinary processes, and notes from line managers.
Importantly, HR software should become a key element of the day-to-day running of your organisation. It should allow you and your employees to complete key tasks such as applications for leave, shift planning, benefits management, and even remuneration. In the case of the latter you may wish for it to work with task tracking and project management software, especially if your pay structure is run on a commission basis.
Contracting is another crucial consideration. Your HR software should enable you to write, review, and send out contracts to both prospective employees and, where relevant, contractors and freelancers. It should also give you the tools to easily retrieve and update these documents where necessary.